Are you over 18 ?
Living in the Lancaster District ?
(Lancaster,Morecambe,Heysham, Lune Valleyand rural areas.)
Struggling to make your views heard concerning a Health or Social Care Services issue?
If so, we can support you.
Our advocates aim to ensure that your voice is heard
Your views and choices are respected
Your interests are defended.
Advocates are trained Volunteers
Who work on a one-to-one basis with you
Advocates listen to you.
Always encouraging you to express your own opinions and wishes. They support you in making difficult decisions and having your point of view taken seriously.
Advocates Support And Give Confidence
So that you can make your own informed decisions. They can do this in a number of ways…
Talking things through and discussing your rights and responsibilities
Helping you write letters or make difficult phone calls
Accompanying you to meetings, appointments or assessments and
Helping you to speak up or keep calm
Helping you to access services
We are not experts in everything.And we cannot promise you that you will get what you want. But we are experts in supporting and empowering you, so that you stand a better chance of being heard and getting what you want.
Advocates DO NOT…
Offer advice or tell you what you should do
Provide legal assistance or benefits advice.
Take the place of health or social care services workers.
